Frequently Asked Questions
Everything you need to know about your Tail Activewear order.
How do I determine the best size for me?
We provide a comprehensive size guide on each product page. Our activewear is designed with high-performance stretch fabrics, so if you are between sizes, we recommend sizing down for a compression fit or sizing up for a more relaxed feel.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your process and receive a prepaid shipping label.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. We also offer expedited shipping options at checkout if you need your gear sooner for an upcoming match or event.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated automatically during the checkout process.
How should I care for my performance fabrics?
To maintain the integrity of our moisture-wicking and UV-protection technologies, we recommend machine washing in cold water with like colors and tumbling dry on low. Avoid using fabric softeners or bleach.
Can I change or cancel my order after it has been placed?
Because we strive to process orders as quickly as possible, we can only make changes or cancellations within 30 minutes of order placement. Please contact our customer support team immediately for assistance.